The JamJar.com experience:    

Ok, you may ask, why buy from JamJar.com?  Simple price, value & cost. 

Background:
I like many UK residents was sick of the inflated prices (+20%) we pay for our cars.
I decided the my next new car would be bought through a european dealer & I would  get the best price possible.
I spent some months checking prices & deals throughout 2000, the main problem I found was the import delay of some 3 months with some dealers. During the summer of 2000 'Direct Line' who are underwritten by 'The Royal Bank' launched their new .com baby JamJar. The company was launched with a heavy media ads campaign & I quickly applied for my personal 'glovebox' login & started checking prices on their site.      

Special Offers:
The jamjar site is well constructed & has fully detailed online brochures for all models.
Jamjar differed from other dealers by selling 'SPECIAL OFFER CARS' with additional discounts & delivery times of only 10 days (Too good to be true!).
To my surprise & joy they were selling a range of NISSAN models & I focused on a Primera 1.8S in Pearlescent Ocean Blue. The price quoted was approx £5000 cheaper than the UK list price, it was bazaar that 2nd hand 2year olds in the local paper were more expensive than a new zero miler! 

The SPECIAL OFFERS can move fast, so I priced the Trade-In offered by JamJar on my existing car but decided to sell privately. The guaranteed price they offered was in the low range but not bad for an unseen 7 year old!
Before continuing I checked with two local dealers if they would honour the Nissan 3Year Warranty. Both dealers had no problem with the warranty but asked me to pop in & see if they could match jamjar. When I quoted the jamjar price one refused to even try & come close, the other refused to believe I had been given a valid quote. 

Order Process:
The JamJar order process works like this: 

• Identify the car you want from the available listings.
• Using your jamjar login save the car in your personnel login glovebox.
• You are now in a position to online-order or tele-order your car.
  I used tele-order, the jamjar sales team can access your glovebox & see exactly the model you require & confirm delivery timescales. When the order is placed you pay a refundable £250 & are given your jamjar Order Ref No.
• You are then sent an email & letter confirming all details & delivery date.
• 4 days before delivery you must ensure that:
      Jamjar have received your new car insurance cover note.
      You have settled the outstanding balance.
• You then receive a final letter confirming receipt & delivery.
• Your new car is then delivered in a covered car transporter by the delivery 'road show'.

After selling my own car privately, I finally placed my order on the 24^th Aug 2000. 
I was quoted a delivery date on the phone of ‘no more than 10 days’,  I was therefore fairly confident that my new Primera would arrive during the first week in September, but I was wrong! Jamjar with 'X' reg deliveries were over stretched & after losing my new car tax disk & the famous UK fuel crisis the car was finally delivered on Fri 15th September. 

Final Delivery:
My final opinion of JamJar was saved by what I would call the ‘Jim & Dave Delivery Road Show’, I have never met two more likeable gentlemen. ‘Jim & Dave’ were the final personal contact in the order process, & if they are an example of the typical quality people jamjar employ then I am sure the company will flourish in the coming months & years.

I fully expected to get the car delivered with a speedy 'sign-here', but I was never more wrong. The car arrived in a covered single-car transporter, the driver got out & said: 'Right Sir, let's get your Pee Green 1ltr Citren Saxon uncovered'. I replied: 'But I ordered Orange with Pink spots'! After confirming the model & colour,  I was slowly taken round the car & over coffee shown all the little things that the brochure misses. They finally insisted I take a test drive to make sure everything was ok, so after 45mins & delivery sign-off they left another satisfied customer. You still have an additional no-quibble  money back guarantee until the car clocks 50 miles. The car is then classed non-returnable, but how many dealers who would do the same?  

JamJar Verdict:
My experience with jamjar was coloured by the UK fuel crisis & the fact that they were a very busy with 'X' reg deliveries. The price I paid was unmatched by any other import dealer & a wait of 3 weeks justified the savings made. I would use them again & can confirm that every person I contacted @ jamjar was polite, well mannered and did their best to answer my queries.

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